Fairgo
Last updated: 6 August 2026
Transport is not optional, so an app that books it should not be optional to use either. We build the Fairgo apps and this site to WCAG 2.1 level AA.
What we do
- Text contrast is measured against 4.5:1, not judged by eye. Our own brand green failed that test behind white text, so it is used for surfaces and the icon rather than for text.
- Everything reachable by touch is reachable by keyboard or switch control, and the focus indicator is never removed.
- Type scales with your system text size instead of being locked to a fixed pixel value.
- Animation respects "Reduce Motion".
- In the driver app, the swipe controls for accept, decline and complete-ride expose equivalent VoiceOver actions, so the core flow does not depend on a gesture.
- Colour is never the only way we tell you something.
Known gaps
We would rather list these than claim we have none.
- The live map is inherently visual. Pickup, driver, vehicle and arrival time are all available as text and are announced, but the map itself is not a usable substitute for that text.
- The apps are available in six languages — English, French, Spanish, German, Portuguese and Arabic. This site is in three: English, French and Arabic. German, Spanish and Portuguese speakers get the apps in their language but this site in English.
- The Arabic mirror is written right-to-left and marked up as such, but it is newer and has had less use than the English and French pages, so if something reads wrongly or a control sits on the wrong side, please tell us — that is a fault.
- Shared trip links opened in a browser show the trip reference, not live position — see the note on that page. Live position is in the app.
Tell us about a barrier
Email hugomoriceau@icloud.com with accessibility in the subject line. It helps to know the device, the operating system version, and the assistive technology you use.
We treat accessibility reports as faults, not feature requests, and we will tell you what we are doing about it rather than closing the thread.
Standards
We aim at WCAG 2.1 AA, which is the standard referenced by the Americans with Disabilities Act in practice, by the European Accessibility Act, and by Swiss federal accessibility guidance. This statement describes our current position honestly; it is not a claim of certification.